Terms of Service

Last Updated: January 2026

Welcome to the Flatable GmbH website (the "Site"). This Site is operated by Flatable
GmbH, a company based in Cham, in the canton of Zug, Switzerland ("Flatable", "we",
"us", or "our"). These Terms of Service ("Terms") govern your access to and use of our Site.
By accessing or using the Site, you acknowledge that you have read, understood, and
agree to be bound by these Terms. If you do not agree with any part of these Terms, you
should not use the Site.

Note: These Terms apply only to the use of our informational website. Use of the Flatable
mobile application or any other Flatable services may be subject to separate terms and
conditions or user agreements, which will be presented to you in those platforms as
applicable.

1. Purpose of the Website

The Flatable website is provided for informational purposes to help you learn about the Flatable mobile app, our team’s values, and the user journey. The primary goal of the Site is to inform visitors and encourage downloads of the Flatable mobile application.

All content on the Site is presented for general information only and does not constitute any binding offer, contract, or professional advice.

A. No Interactive Features (Current Stage) -

At this time, the Site is a read-only informational website. This means that:

  • - No Registration or Accounts: You cannot create a user account, log in, or register on this Site.
  • - No User Content or Uploads: The Site does not allow users to post, upload, or submit any content (for example, there are no forums, comment sections, or messaging features).
  • - No Property Search or Transactions: The Site does not currently provide any property listing search or browsing functionality, and it does not facilitate any transactions such as rentals, bookings, payments, subscriptions, or purchases. There is no e-commerce or online booking service on this Site.
  • - No User Data Collection through Interaction: Because there are no accounts or forms to fill, we do not collect personal data from you through any interactive features on the Site (aside from basic technical data as described in our Privacy Policy).

B. Future Features (Next Stage):

We may introduce additional features to the Site in the future (for example, the ability to browse property listings available through the Flatable app). Any new features will be covered by these Terms as well. Even if the Site later allows you to search or view apartment/flat listings, note that such features will be for browsing and information only – you would still typically use the Flatable app to engage in any booking, contact, or rental process.

We do not guarantee that any such features will be introduced, but we reserve the right to add, change, or remove features at our discretion. Your continued use of the Site after new features are introduced constitutes acceptance of those features under these Terms.

2. Acceptable Use of the Site

We grant you a limited, non-exclusive, non-transferable license to access and use the Site for your personal, lawful, non-commercial use only. You agree to use this Site only for its intended informational purpose and in compliance with applicable laws and these Terms. In particular, you agree that you will NOT:

 • Violate Laws or Regulations: Use the Site for any purpose that is unlawful or prohibited by these Terms, including any local, national, or international laws or regulations.

 • Disrupt or Interfere: Attempt to interfere with the proper working of the Site. This includes not introducing any viruses, malware, or any other harmful code; not attempting to hack, overload, “flood,” “spam,” or crash the Site; and not bypassing any measures we use to secure the Site.

 • Unauthorized Access: Attempt to gain unauthorized access to any part of the Site, servers, or networks connected to the Site, or to any data or information not intentionally made available to you through the Site.

 • Scraping and Automated Access: Use any robot, spider, crawler, scraper, or other automated means to access the Site or extract data without our prior written permission. (Basic indexing by general purpose search engines is permitted in accordance with our robots.txt, if any.)

 • Misuse Content: Copy, duplicate, reproduce, sell, trade, or exploit any portion of the Site or its content for any commercial purpose without our express prior written consent. (See Section 3 on Intellectual Property for more details.)

  • Impersonation or Fraud: Impersonate any person or entity, or misrepresent your affiliation with any person or entity while using our Site. Do not use the Site to transmit any fraudulent or misleading information.

If you breach any of the above or otherwise misuse the Site, we reserve the right to terminate or restrict your access (see Section 8 below) and take appropriate legal action if necessary.

3. Intellectual Property and Content Use

All content on the Site – including text, descriptions, graphics, logos, images, illustrations, design, videos, software, and other materials – is owned by or licensed to Flatable GmbH and is protected by copyright, trademark, and other intellectual property laws. This includes the overall look and feel of the Site, our trademarks (such as the name Flatable and any associated logos or brand elements), and any content provided by us. Flatable GmbH retains all rights, title, and interest in and to the Site and its content.

A. Permitted Use of Content:

You may access and view the content on the Site for your own personal, non-commercial use. You are allowed to print or download a reasonable portion of the Site’s content for personal reference only, such as printing a page that describes our app features or saving an article about our user journey for later reading. When doing so, you must not remove or alter any copyright, trademark, or other proprietary notices. Any copies of content you make should acknowledge Flatable as the source (for example, by leaving in place any Flatable logos or attributions).

B. Prohibited Use of Content:

Unless you have our express prior written permission, you may NOT:

- Copy, reproduce, distribute, republish, or publicly display any substantial portion of the Site’s content (other than viewing it in your web browser or as permitted above for personal use).

- Modify or create derivative works of the Site’s content. You must not edit or alter copies of any materials from the Site, and you must not use any illustrations, photographs, graphics, or layout separately from the accompanying text.

- Use any of Flatable’s trademarks, logos, or brand elements for any purpose (such as in marketing, advertising, or as a reference) without our prior written consent. This includes the name "Flatable" and any logos or stylized marks that appear on the Site.

- Use the content for any commercial purpose or financial gain, or in any way that suggests an association with us or our endorsement, without authorization.

C.Third-Party Intellectual Property:

Some content on our Site may be owned by third parties and used with permission (for example, images, trademarks of partners, or references to third-party services like app store badges). All rights in such materials remain with their respective owners, and they may only be used in accordance with those owners’ permissions and applicable terms.

Any unauthorized use of the Site’s content or trademarks is strictly prohibited and may violate copyright laws, trademark laws, and other regulations. Flatable GmbH reserves the right to enforce its intellectual property rights to the full extent of the law, which may include seeking legal remedies such as injunctions or damages if you misuse our intellectual property.

4. Third-Party Links and References

The Site may include links or references to third-party websites or services that are not owned or controlled by Flatable. For example:

- We may provide links to download our mobile app through third-party platforms such as the Apple App Store or Google Play Store.

- We might include links to our profiles on social media platforms (e.g., Instagram, LinkedIn) or to news articles, partner websites, or other resources for additional information.

Please note: These third-party sites and services have their own terms of use and privacy policies, which will govern your use of those platforms. Flatable does not control or endorse the content, products, or services provided on any third-party website. If you follow a link to an external site, you do so at your own risk.

Accordingly, Flatable disclaims any responsibility or liability for third-party websites. We are not responsible for:

- The accuracy, completeness, or reliability of information on third-party sites.
- The privacy practices or content of external websites.
- Any losses or damages that may arise from your use of, or reliance on, content, goods, or services available on any third-party site.

We provide such links for convenience and informational purposes only, and the inclusion of any link does not imply that Flatable has verified, approved, or endorsed the linked site or its content. We encourage you to read the terms and privacy policies of any third-party websites you visit.

If you believe we have linked to a site with inappropriate or malicious content, please notify us so we can review the link.

5. Disclaimer of Warranties

A. Use At Your Own Risk:

The Flatable Site and all content and services provided through it are provided on an "as is" and "as available" basis. Your use of the Site is at your sole risk. While we strive to present accurate and up-to-date information, we make no guarantees or warranties of any kind regarding the Site. Specifically, to the maximum extent permitted by applicable law, Flatable disclaims all warranties, whether express or implied, including but not limited to the following:

  •   - Accuracy and Completeness: We do not warrant that the information on the Site is 100% accurate, complete, reliable, current, or error-free. The content is for general informational purposes and may not be up-to-date or address every situation. (For example, descriptions of app features or availability of services may become outdated as we update our products.) You should not rely solely on the Site’s information for making decisions; any reliance you place on such information is strictly at your own risk.
  •   - Non-Infringement and Title: We do not guarantee that the content provided on the Site does not infringe the rights of any third party or that we have title to all content (though we believe we do have rights to use all content on the Site).
  •   - Availability and Functionality: We make no warranty that the Site will be available at all times, or that it will be provided uninterrupted or error-free. We cannot promise that the Site (including any future listing-browsing features) will always be accessible, that your access will be without delays or failures, or that the Site will be free from defects. Occasional downtime for maintenance or technical issues may occur.
  •   - Quality and Suitability: We disclaim any warranties that the Site or content is merchantable or fit for a particular purpose. (In plain terms, we are not making promises that the Site will meet your specific needs or expectations.) The Site’s content is not tailored to your personal requirements; it is general information about our product and company.
  •   - Security and Viruses: While we take reasonable measures to secure our Site, we do not warrant that the Site will be free of viruses, malware, or other harmful components. You are responsible for using up-to-date antivirus software on your devices and taking precautions to protect yourself. Any material downloaded or otherwise obtained through the use of the Site is done at your own discretion and risk.
  •   - Third-Party Content: If our Site displays any content provided by third parties (including potential future property listings, or plugins such as a map or social media feed), we make no warranties regarding that third-party content. It is provided "as is" for your convenience.

B. No Professional Advice:

No content on this Site is intended to constitute professional advice (such as legal, financial, or real estate advice). For example, while the Site may provide general guidance on finding apartments or describe our app’s process, it should not be seen as a substitute for professional real estate counsel or personal judgment. Always exercise due diligence and, if appropriate, seek professional advice relevant to your situation. Flatable is not responsible for actions you take based on information on the Site.

Some jurisdictions do not allow the exclusion of certain warranties. If laws applicable to you do not allow the exclusion of some or all of the above warranties, those specific warranties will not apply to you to the extent prohibited by law. However, in such case, our liability for any breach of warranty that cannot be fully excluded shall be limited to the extent permitted by law (see Section 6 below on Limitation of Liability).

6. Limitation of Liability

Under no circumstances shall Flatable GmbH, its directors, officers, employees, agents, partners, or affiliates be liable to you or any third party for any damages or losses arising out of or in connection with your use of (or inability to use) the Site or reliance on any content provided on the Site. This Limitation of Liability applies to all types of damages or losses, whether direct or indirect, in contract or tort or otherwise, even if we have been advised of the possibility of such damages. In particular, to the fullest extent permitted by law, we will not be liable for:

  •   - Indirect or Consequential Losses: This includes any special, incidental, punitive, exemplary, or consequential damages. For example, we are not liable for loss of opportunity, loss of goodwill or reputation, or inconvenience.
  •   - Loss of Profits or Revenue: Any loss of profits, business, revenue, anticipated savings, or other economic advantage that you claim to have lost due to using (or not being able to use) our Site.
  •   - Loss of Data or Damage to Equipment: Any loss or corruption of data, or any damage to your computer system or device that results from accessing or using the Site or downloading any materials from it. You are responsible for backing up your data and protecting your equipment.
  •   - Third-Party Conduct: Any conduct or content of any third parties on or accessed via the Site. For instance, if in the future property listings are shown on the Site and you suffer a loss related to a listing (e.g., the property was not as described), Flatable is not liable for such issues, as those are matters between you and the party providing the listing. Similarly, any malware or harmful action by a malicious third party (like a hacking attack) is not something we bear liability for.
  •   - Any Other Damages: Any other intangible losses or any damages whatsoever resulting from use of the Site, performance or non-performance of the Site, or any errors or omissions in the Site’s content.

Flatable’s total cumulative liability to you for any claims arising out of or relating to these Terms or the use of the Site will not exceed CHF 0 (Swiss Francs) – in other words, we will have no financial liability to you whatsoever for any use of the free informational Site. This limitation forms an essential basis of the bargain between you and us, and we would not provide the Site without such a liability cap.

Exceptions: Nothing in these Terms limits or excludes our liability for any liability that cannot be excluded or limited under applicable law. For example, if Swiss law does not allow exclusion of liability for gross negligence or willful misconduct, or for personal injury caused by defective products, then such liabilities are not excluded by these Terms. However, they will apply to the maximum extent that the law permits.

If you are using the Site as a consumer, you may have certain non-excludable legal rights under your local laws; these Terms are not intended to override those rights if they apply. In any case, you agree that you use this Site on a free and informational basis, and that the limitations of liability and warranty disclaimers in these Terms are reasonable.

7. Indemnification

You agree to indemnify and hold harmless Flatable GmbH and its owners, directors, employees, and agents from and against any and all claims, liabilities, losses, expenses, damages, and costs (including reasonable attorneys’ fees) that arise from:

  •   - Your violation of these Terms: For example, if you breach the Acceptable Use policy (Section 2) by attempting to hack the Site, and that causes us damage or leads to a legal claim against us, you would be responsible for those costs.
  •   - Your misuse of the Site: This includes any use of the Site for unlawful purposes or in a manner not authorized by these Terms.
  •   - Your violation of any law or the rights of a third party: If your actions on the Site (such as misuse of content or unauthorized linking, etc.) infringe someone else’s rights or violate the law, and Flatable is somehow held responsible, you will indemnify us for those consequences.
  •   - Any claim by a third party related to your use of the Site: For instance, if you were to somehow use the Site to defame someone or violate someone’s privacy and we get sued because of it, you agree to cover our costs.

This means you will defend and reimburse Flatable for any claim or demand (including legal fees and costs) that arises from your unlawful or prohibited use of our Site or your breach of these Terms. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (at your expense), in which case you agree to cooperate with our defense of such claim.

Important: This indemnity obligation will survive even after these Terms end, meaning it continues to apply even if you stop using the Site or if we terminate these Terms for any reason.

8. Changes, Suspension, and Termination

A. Changes to the Terms:

Flatable reserves the right to modify or update these Terms of Service at any time. If we make material changes, we will notify users by posting the updated Terms on the Site and updating the "Last Updated" date at the top. It is your responsibility to review these Terms periodically for any changes. By continuing to use the Site after these Terms have been updated, you agree to the revised Terms. If you do not agree to a change, you should stop using the Site.

B. Changes to the Site:

We also reserve the right to change, update, or discontinue any aspect of the Site at any time without notice. We may add new content or services, or remove existing content or services. For example, we may introduce the property listings browsing feature or later decide to remove or alter it, or we might change the design and layout of the Site. We are not liable if for any reason any part of the Site is unavailable or changed at any time.

C. Suspension or Termination of Access:

Flatable may, at its discretion, suspend or terminate your access to the Site (or certain portions of the Site) at any time and for any reason, including if we believe you have violated these Terms or if we decide to discontinue the Site. Because there are no user accounts, this would typically mean blocking certain IP addresses or ranges or otherwise preventing your access. We may do so without prior notice. If we terminate your right to use the Site, the terms and provisions of these Terms that by their nature should survive termination (such as intellectual property rights, disclaimers, limitations of liability, indemnity, and governing law) will continue to apply to you even after termination.

We also reserve the right to terminate the Site itself (take it offline permanently) at our discretion. Flatable shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Site or any service or content offered through the Site.

9. Privacy

We take your privacy seriously. However, since the Site currently does not allow user registrations or submissions, we do not collect personal information from you through your interactive use of the Site. We do not ask you to enter any personal data on this Site.

That said, like most websites, we may automatically collect some technical information (such as IP address, browser type, and cookies) to ensure the Site functions properly and to analyze traffic. Any collection and use of personal data via the Site is governed by our Privacy Policy (please refer to the Privacy Policy available on our Site for details). By using the Site, you acknowledge that you have read and understood our Privacy Policy.

If you contact us through any email or contact link provided on the Site, any personal information you provide (like your email address or name) will be handled in accordance with our Privacy Policy and applicable data protection laws.

Cookies: The Site might use cookies or similar technologies for functionality or analytics. For more information, refer to our Cookie Notice (which may be part of our Privacy Policy or a separate notice).

Please note that the Flatable mobile app may collect and process personal data under its own privacy policy (for example, if you create an account within the app). The website’s Privacy Policy covers only data collected through the Site.

If you have any privacy-related questions or requests (such as inquiries about any data we might have from website analytics, or requests under data protection law), please reach out to us as described in the Privacy Policy or via the contact information in Section 11.

10. Governing Law and Jurisdiction

These Terms of Service, and any dispute or claim arising out of or in connection with the Site or these Terms (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law principles. In particular, no regard will be given to the U.N. Convention on Contracts for the International Sale of Goods (CISG) – that convention does not apply to these Terms or the use of the Site.

Jurisdiction: You and Flatable agree that any disputes arising under or in connection with these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of Switzerland. All legal proceedings shall be brought in the competent courts of Switzerland, and you consent to the personal jurisdiction of such courts. (Flatable’s headquarters is in the canton of Zug, Switzerland, so in many cases the appropriate courts may be in Zug; however, Flatable reserves the right to bring an action in any court of competent jurisdiction within Switzerland.)

If you access the Site from outside of Switzerland, you do so on your own initiative and are responsible for compliance with any laws applicable in your jurisdiction. However, the relationship between you and Flatable will still be governed by Swiss law. You waive any objection to the jurisdiction of Swiss courts on the grounds of venue or that the forum is inconvenient.

Note to Consumers: If you are using this Site as a consumer (for personal purposes), mandatory consumer protection laws in your country of residence may grant you certain rights or protections in addition to (or even in place of) some provisions of Swiss law. Nothing in these Terms is intended to override any such mandatory protections. However, to the extent permissible, you agree to submit any disputes to the jurisdiction of Swiss courts as stated above.

11. Miscellaneous Provisions

A. Entire Agreement:

These Terms (along with any documents incorporated by reference, such as our Privacy Policy) constitute the entire agreement between you and Flatable regarding your use of this Site. They supersede any prior agreements, understandings, or communications (whether oral or written) relating to your use of the Site. Note that this does not supersede any separate agreements you may enter into with Flatable, such as the Terms of Service for the Flatable mobile app or any other specific contracts; those will govern separately.

B. No Waiver:

If we do not enforce a provision of these Terms, or if we delay in enforcing it, that does not mean we are waiving our rights. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Flatable. Failure to insist on strict performance of any part of these Terms shall not be construed as a waiver of any right.

C. Severability:

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, that provision shall be deemed modified or eliminated to the minimum extent necessary so that it is no longer invalid or unenforceable, and the remaining provisions of these Terms will continue in full force and effect. In other words, the invalid part will be removed or corrected, but everything else in the Terms stays binding.

D. Assignment:

You may not assign or transfer any rights or obligations under these Terms to anyone else without our prior written consent. Flatable may assign or transfer our rights and obligations under these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise. These Terms will inure to the benefit of and be binding upon each party’s successors and permitted assigns.

E. Headings:

The section titles and headings in these Terms are for convenience only and have no legal or contractual effect. They are intended to make the Terms easier to read and navigate.

F. Language:

These Terms are written in English. If we provide a translation of these Terms in another language, it is for convenience only. In the event of any conflict between the English version and a translated version, the English version will prevail.

12. Contact Us

If you have any questions, concerns, or comments about these Terms of Service or the Site, please feel free to contact Flatable GmbH:

  • Email: support@flatable.ch.
  • Mailing Address: Flatable GmbH, Eichstrasse 19A, 6330 Cham, Zug, Switzerland.
  • Contact Form: You may also reach us through the contact form on the website

We will do our best to respond to your inquiries in a timely manner.

Thank you for reading our Terms of Service. By using the Flatable website, you show that you agree to these Terms and understand your rights and responsibilities. We appreciate your interest in Flatable, and we hope you find our Site informative and our app useful. Enjoy browsing, and if you choose to download the Flatable app, we wish you the best in your search for the perfect flat!

Ready to get started?

Find your new home on Flatable.

App Store
Google Play
Mobile phone screen displaying a rental listing for a house with icons for rejecting or liking the listing.